Manager Track

COACH
Curriculum.

A five-step coaching system for front-line managers — built for every GTM role. Diagnose performance gaps, correct issues with evidence, and accelerate your strongest reps.

Coaching Framework

Learn the system.
Coach every role.

The COACH framework gives managers a repeatable five-step system. Then apply it role by role with the seven lessons below.

Role-Specific Lessons

Seven roles.
One coaching system.

Each lesson covers the common issues to spot, correction plays to run, and strategies to uplevel your strongest reps.

📞
BDR
Business Development Representative
Coach outbound reps to prospect with precision and build qualified pipeline.
5 issues · 4 uplevel plays
🎯
AE
Account Executive
Coach closers to run disciplined deal cycles from discovery to close.
5 issues · 4 uplevel plays
🛠
SE
Solutions Engineer
Coach SEs to sell through technical credibility and business value.
5 issues · 4 uplevel plays
🤝
CSM
Customer Success Manager
Coach CSMs to drive retention, expansion, and proactive customer health.
5 issues · 4 uplevel plays
🛟
Support
Support Representative
Coach support reps to resolve with speed, empathy, and root-cause thinking.
5 issues · 4 uplevel plays
🎓
Enablement
Enablement Professional
Coach enablement to build programs that change behavior, not just deliver content.
5 issues · 4 uplevel plays
RevOps
Revenue Operations Professional
Coach RevOps to be strategic partners, not just system admins.
5 issues · 4 uplevel plays
↓ Download Bundle

Take COACH offline.

Coaching guides and standalone eLearning app — everything you need to train your managers and run coaching sessions without the browser.

📋
coach_coaching_guide.pdf — All 7 role coaching guides + COACH framework
🎓
coach_elearning.html — Standalone COACH module with all role lessons
COACH Coaching Guide
Manager Reference